MovieMem - The World of eBay

eBay has a multitude of Rules and Regulations and Policies that are near impossible to keep track of. Many users blindly sail under the radar because eBay is simply unable to police their site on their own. There are many examples of breaches of the rules from minor infringements to major attempts at fraud by users. The problem is that the site is so huge that, in many cases, eBay has to rely on its users to police the site rather than its own staff or systems.

There seems to be a policy in place that, in many instances, they will not act unless they receive a complaint from a user. This is a strange phenomenon to an Australian. In Australia, those who report others for breaking the rules are generally referred to as "dobbers" and frowned upon.

I guess it would be unrealistic in some ways to expect eBay to have total control of their business due to the sheer magnitude of the site. Ultimately I guess they have a "we will do the best we can" attitude towards setting and enforcing regulations so that the legal system is satisfied.

Watch this space for more as the story unfolds....

» Posted in The World of eBay | Add Comment

2 comments

Hi John, just found your site 'cos you posted on my blog about Ebay image theft. Love the site, love your blog and will visit often. Ebay policy breaches .... gee, I almost hesitate to comment, for fear that once I start, I won't be able to stop. It's slightly off-topic, but I really think that a decent member verification system for all members would be an excellent start. Too 'expensive' to implement? (and let's remember that this is the company that has just written off almost a billion dollars on Skype) Make the member pay. If they're prepared to cough up a couple of dollars for verification, they're probably legit, and if they're not, the money can be used to have better safeguards in place.

Okay, I'll stop right there. Thanks, John, I'll be back.

:: Posted by judyoz on 28 Oct 2007 2:46 PM

Hi Judyoz
Glad you found my site. The thing that I find strange with eBay is that they rely so heavily on people who report infringments to police their site. I can't say too much more at the moment but I think they need to have a "one rule for all" policy and waiting for dobbers to report violations could result in an administrative nightmare.
Regards
John
PS
I'm going to start a separate blog about your ideas on image theft.

:: Posted by John Reid on 28 Oct 2007 3:18 PM

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